Privacy Policy

Notaviq Cleaning & Facilities ("we", "us", "our") operates our online platform to provide cleaning and facilities services. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our site and services. Last updated September 2, 2025.

Contact Information

Business name: Notaviq Cleaning & Facilities
Address: Ahmed Bin Mohammed Bin Thani St, Souq Waqif, Doha, Ad-Dawhah, Qatar
Email: info@notaviq.ink

Scope

This policy applies to personal data collected through our site, mobile interfaces, customer communications, and interactions with our staff in relation to our cleaning and facilities services. It is intended as a clear, general-purpose explanation and does not constitute legal advice.

Data We Collect

We collect the following categories of personal data as necessary to provide and improve our services:

• Contact information: name, email address, phone number, billing and service address.
• Account and transaction data: service requests, invoices, payments, appointment dates and times.
• Communications: messages you send to us, notes from customer support, and feedback or reviews.
• Technical data: IP address, browser type, device identifiers, and usage data collected via cookies and similar technologies.
• Additional information: information you voluntarily provide when booking services or interacting with our staff.

How We Use Personal Data

We process personal data for purposes including:

• Providing and managing cleaning and facilities services, scheduling appointments, and processing payments.
• Communicating with you about service updates, confirmations, billing, and support.
• Improving our services, service quality monitoring, and internal analytics.
• Complying with legal obligations and preventing fraud or misuse of our services.
• Personalizing your experience and sending marketing communications where you have given consent.

Legal Basis for Processing

When applicable laws require, we rely on one or more legal bases to process personal data, including contractual necessity, compliance with legal obligations, consent, and our legitimate interests (such as operating and improving our services, detecting fraud, and protecting our rights).

Cookies and Similar Technologies

We use cookies and similar tracking technologies to provide functionality, analyze site usage, and support advertising. Cookies may be essential (required for site operation) or non-essential (analytics, preferences, advertising).

You may manage cookie preferences through your browser settings or via any cookie controls presented on our site. Disabling certain cookies may affect site functionality.

Third-Party Sharing and Disclosures

We may share personal data with service providers who perform functions on our behalf (e.g., payment processors, scheduling platforms, analytics providers). We require such providers to protect data consistent with this policy and applicable law.

We may also disclose data to comply with legal obligations, respond to lawful requests by public authorities, or to protect the rights, property, or safety of Notaviq Cleaning & Facilities, our customers, or others.

International Transfers

Personal data may be processed in countries other than where you live. When we transfer data internationally, we take steps to protect it in accordance with this policy and applicable law, including using appropriate safeguards where required.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Retention periods vary by data category and business needs.

Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal data, including access, correction, deletion, restriction of processing, objection, and data portability. You may also have the right to withdraw consent where processing is based on consent.

To exercise your rights or to ask questions about this Privacy Policy, please contact us at info@notaviq.ink or at our address below.

Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, and loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our services are not directed to children under the age of 16. We do not knowingly collect or maintain personal data from children under 16. If we become aware that we have collected such data, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we make material changes, we will provide notice on our site or by other means.

Contact Us

If you have questions or requests regarding this Privacy Policy, contact us: